HavenCryo provides our patients with the best service and they are so easy to work with. They are flexible and responsive to our needs, which helps us take the best care of our patients. We don’t have to stress knowing that HavenCryo is there.
— Embryologis
How It Works
Peace of mind, start to finish
At HavenCryo, our mission is to provide peace at every step of the fertility preservation journey. That’s why we follow a number of protocols and procedures before, during, and after transport to ensure our patients’ reproductive tissues remain safe and protected. Below is a detailed breakdown of each step of the process.
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Complete pre-shipment preparations
Once your tissue is requested for a shipment, we’ll work directly with your lab to complete all of the pre-move documentation and coordination. We’ll keep you informed as the plans progress.
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Complete safety checks and pack shipment
On the day of your shipment, the specialized shipping tank will be checked for proper functionality before use. The temperature and integrity of the tank is verified and documented before any tissue is placed inside.
Your tissue will be identified by the embryologist and verified by a second witness. The tissue is removed from the storage tank and placed directly into the aluminum canister within the shipping tank that protects the samples during transit. The tank is secured with an inner lid and an outer carrier to further protect the tank and the tissue inside.
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Transport and track shipping tank
The shipping tank is retrieved by a dedicated medical courier specialized in transporting highly sensitive materials. The tank is either flown via commercial airline or driven by medical courier to its destination, depending on the travel distance. The tank is GPS tracked for the full trip.
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Finalize tissue storage upon delivery
As soon as the tank is received it is filled with additional liquid nitrogen to ensure all samples are submerged before lifting the canister out of the shipping tank.
The canister is removed from the shipping tank and placed directly into a receptacle of liquid nitrogen. The tissue is identified by an embryologist and verified by a second witness, then placed directly into a permanent storage tank.
The samples are logged in to the inventory management system, and you are notified of the shipment’s successful delivery.